StarCare Systems has
been in the consulting, solution design
and development business for over 20
years. StarCare began in the mid
eighties by designing custom software
solutions for the automotive industry
(Mercedes Benz Dealers). Our efforts to
provide software solutions which are
scalable to a variety of platforms built
our expertise in computer hardware. By
the late nineties, we expanded our
business to include custom
software/hardware solution design and
implementation, specifically for network
& web environments.
One of our core competencies is Customer
Relationship and/or Help Desk Solutions.
We also specialize in solutions for
encrypted, secure transmissions across
the Internet. Our solutions can include
custom cryptography, SSL channeling,
secure HTTP protocol.
Some of our current projects include the
development and implementation of
Intranet systems for
companies who are under contract to the
U.S. Government as well as providing
solutions for consumer credit
card/banking companies doing business on
the Internet. We view the Internet
NOT merely as a gathering place for the
curious, but as the working environment
for businesses around the world. Many
client look to StarCare to provide
customized and creative methods of
enabling all programs to function
securely and seamlessly across the
Internet.
StarCare has developed an industry
leading expertise in the business of
"Sales Force Automation" (SFA), Help
Desk Management (HDM) and Customer
Retention Management (CRM). We help our
clients maintain a focus on “Continuous
Customer Contact" and client control. We
understand that your company needs to
maintain contact with all clients, and
prospects regardless of purchase
history. We can help you and you team
fully understand the value of clients
throughout the business relationship
cycle over a 5 or 10 year period.
Knowing the value of a client (Repeat
Sales, Referrals, Up Sells and Reference
Value) allows a company to easily invest
in their future and the systems to
retain those clients. Across the
industry, hardware prices continue to
decline, which in turn provides for a
lower cost and higher
ROI for complete office automation and
document control systems.
StarCare is ready to work with you to
develop and implement a “custom”
solution tailored to your needs.
We use industry standard, Microsoft
Windows and the new HEAT, GoldMine, ITSM
or IP Contact Center from FrontRange
Solutions. We offer complete office
automation with, document control,
automated client/prospect control,
sales forecasting, sales analysis,
client purchasing analysis, phone
scripting, internal or Internet E-mail.
The solutions we design can also be
integrated with HEAT help desk issue
management for a full CRM solution.
We can also “Web Enable” your solution
to allow complete remote access and
flexibility.
The StarCare team is ready and available
to provide you with the support you need
to realize the full benefit of your
customized solution. We provide onsite
and classroom education, consultations
regarding deployment and implementation
as well as assistance to help you
“fine-tune” best practices for your
business.
The list of available customization
options for your solution is virtually
endless. We look forward to partnering
with you to develop a solution to
increase your sales, reduce overhead and
improved customer satisfaction. A
typical ROI analysis shows that StarCare
clients recover the cost of our
custom solutions in as little as two
years following completion and full
implementation.
We look forward to the opportunity of
working with you on your next project.
Contact us today:
Sales@star123.com or by telephone
800.313.7799
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