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Maximize your time, relationships and opportunities with the award-winning GoldMine suite of solutions. Out of the box, GoldMine helps you increase productivity, streamline sales and marketing, and win and retain customers by giving you the information you need to build relationships. Expand your GoldMine capabilities with a full suite of modules that enhance communication and keep your mobile employees connected.
| GoldMine® Permium Edition (GMPE)
Click on the FTP link above to download depending on your Browser and Firewall:
- CustomerServiceKnowledgeBaseFactSheet.pdf
- MarketingAutomationFactSheet.pdf
- DailyActMgmtFactSheet.pdf
- SalesManagementFactSheet.pdf
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GoldMine® Permium Edition
Focus on Customer Relationships

GoldMine Premium Edition enables you to effectively manage every facet of your business relationships. Opportunities to win and retain customers occur at every phase of the customer relationship lifecycle. GoldMine Premium enables you to turn more of these opportunities into additional bottom-line value, often by leveraging data you already collect.

Created for entire medium-sized enterprises or distributed enterprises, GoldMine Premium delivers software the way you want it.

GoldMine Premium adds an advanced service and support module and a newly developed, intuitive interface to the robust CRM functionality of GoldMine Corporate Edition.
Key Benefits
New Intuitive Interface!
- Highly intuitive
- Easy navigation
- Standards-based
- Get to functionality and data quickly
- Gain a big-picture view of activities and sales
- Automate routine, repetitive tasks
- Focus on customer relationships
- Choose from multiple remote access and integration options
- Proactively manage opportunities and customers’ needs
Features
- A robust set of field-proven customer relationship management (CRM) tools that take you beyond simply automating sales information
- Company-wide visibility — Instantly access an overall company view of customer relationship and contact information, including complete histories, sales, and calls
- Workflow enhancements, Contact Search Center — Within GoldMine Corporate you can streamline multiple-step processes-without having to move customer contact records
- Automation — Automate database administration and mass mailings. Easily generate targeted, personalized email, letters and faxes from a central location.
- Team-based collaboration — Share critical information across teams or the organization, inside and outside your office
Business intelligence — Access business intelligence tools by integrating Microsoft Reporting Services, enabling you to analyze your data and schedule reports to automatically email to users
- Reporting and analysis management — Analyze your leads, sales, and marketing. Create, manage, preview and generate reports from a central area.
- Microsoft Reporting Services integration — Leverage functionality within Microsoft SQL
- GoldMine+Browser — View information from external sources, such as databases, back-office systems, and websites
- Pluggable Active X/HTML Containers — Use this seamless development tool to integrate applications such as SoftPhone
- Remote data access — Web access via iGoldMine™ or iGoldMine Plus™
- Synchronization — Automate synchronization via GoldSync®
- Integration with Microsoft® Outlook® and Exchange — Enable GoldMine and Outlook users to share contacts, email, calendaring and scheduling
Advanced capabilities for CRM — add advanced functionality with initial deployment or when you are ready, with valuable extensions such as FrontRange Voice IP Contact Center, GoldMine IP Voice Suite (VoIP)
- Integration with industry-leading HEAT Service & Support — Combine GoldMine and HEAT to gain a complete view of relationships and all interactions with contacts, including customer service and IT help desk issues
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GoldSync®
Give your team the advantage of up-to-the-minute information with the automated synchronization capabilities of GoldSync: it makes updating and distributing vital customer information a productive reality. GoldSync easily extends information to your entire organization, regardless of where individuals are located or when they connect.
Key Benefits
- Deliver current information faster and easier
- Proactively manage your contact database
- Enjoy field-specific, bi-directional synchronization
- Simplify team communication
Features
- Fits the shape of your organization - Choose the connection methods that work best for your business: including TI, Frame Relay, Internet Email, modem pools, or IP-to-IP options.
- Complete control - Distribute information to GoldMine users and sites using filters to control the content sent to each location or representative, thereby eliminating possible territory conflicts. Determine when, what, and how information is synchronized with automated “agent” functions.
- Up and running in minutes - The GoldSync installer makes deploying GoldMine for a large number of remote users a breeze.
- Protect your information assets - The three levels of synchronization security include serial number, site ID, and optional user password validation.
- A comfortable, cost-effective environment - The GoldSync Administration center offers a familiar Microsoft Windows/Internet Explorer-style interface for standardized setup and management of remote GoldMine users and sites.
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iGoldMine™ and iGoldMine™ Plus
Now, it’s easy to access the full functionality of GoldMine® Corporate Edition from any web connection or from a local area network (LAN). With iGoldMine ™ you have real time access to all of your customer and prospects information. In addition, with iGoldMine you can also publish Microsoft® Word® over the Internet rather than distributing it. iGoldMine Plus has all of the same functionality as iGoldMine, but can also publish 30 of your favorite applications over the internet.
Key Benefits
- Reduce costs and increase efficiency with centralized administration.
- Access real time data from one centralized database that eliminates informational delays, informational loses and synchronization headaches.
- No synchronization required
- Leverage existing infrastructure and maximize investments for faster ROI.
- iGoldMine gives remote staff real-time access to GoldMine and Microsoft® Word® via the internet and iGoldMine Plus™ publishes an additional 29 applications via the internet.
Features
- Full access to contacts and features - Provide full access to valuable GoldMine information to your entire team. They can view contacts and calendars, communicate via email, and use automated processes and other GoldMine features.
- Real time access - Replace synchronization with live, remote access to information.
- Flexible connection options - Connect over a local LAN, the Internet or other network connection.
- Added security - Access the full functionality of GoldMine Corporate Edition with added security by eliminating the need to have locally stored information. All transmissions are fully encrypted for worry-free remote access to critical corporate data.
- Support for distributed teams - Easily deliver new GoldMine applications to distributed teams
- Leverages existing infrastructures - Use existing desktop hardware and software without making upgrades.
- Quick rollout - Implement with ease by allowing remote users to get up and running quickly with just a URL. No client installation required.
- Central administration - Administer one centralized database from one location. Also, rapidly configure and deliver with the complete control of a central IT department.
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GoldMine® Integration Services for Microsoft® Outlook®
You depend on GoldMine to maximize opportunities. With GoldMine Integration Services for Microsoft Outlook, you have a complete view and history of email correspondence for contacts shared by GoldMine and Outlook.
Key Benefits
- Increase communication and productivity across the enterprise
- Tap into your GoldMine contact records for emailing in Outlook
- Instantly view a complete email history for contacts
Features
- Powerful email collaboration - Access all your GoldMine contact information when you use Microsoft Outlook.
- Seamless integration - Easily open GoldMine Integration Services for Microsoft Outlook in your Outlook interface.
- Automatic linking - Connect every email message sent and received in Outlook with the appropriate GoldMine contact record for a complete history of communication with contacts.
- Address Book integration - Access GoldMine contacts via the Outlook Address Book.
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GoldMine® Integration Services for Microsoft® Exchange Server
Bridge the gap between your Microsoft Exchange Server and your GoldMine server. For GoldMine Corporate Edition users, GoldMine Integration Services for Microsoft Exchange Server links these two applications, enhancing your organization’s productivity and scheduling capabilities.
Key Benefits
- Scheduling appointments between GoldMine & Exchange users is simple and transparent. Easily plan meetings and events with GoldMine and Outlook users
- Synchronize contact information automatically
Features
- Calendar synching - Allow Exchange users to schedule meetings with GoldMine users. Meetings automatically appear on the GoldMine user’s calendar, without ever opening GoldMine. Or, schedule an activity in GoldMine, include an Exchange user, and the activity automatically syncs to Exchange.
- Availability checking - Check a user’s availability on his or her GoldMine calendar from within the Exchange scheduling tool in Microsoft Outlook to easily plan meetings and events with GoldMine and Exchange users.
- Open access to contact information - Synchronize GoldMine contact information to a public contacts folder in Exchange to allow Exchange users to see GoldMine contact information.
- Public calendar sharing - Send information from an Exchange public calendar to a GoldMine user’s calendar to keep everyone in the loop.
- Versatile GoldMine access - Access GoldMine contacts, whether you are using GoldMine Corporate Edition or Outlook via an Exchange Server.
- Automatic data transfer - Transfer data automatically without user intervention with the server-based synchronization process. Users do not need further training to be able to share their data, regardless of their application of choice.
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