StarCare Systems Products List
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| CRM |
Click on Links Below to Connect |
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GoldMine CRM (Customer Relationship Management) |
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GoldMine Standard GMSE (Dbase) Discontinuded - See Details for Upgrade |
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GoldMine Corporate Edition GMCE (SQL) Standard User Screens |
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GoldMine Premium Edition GMPE (SQL) Totally New User Screens + Much More! |
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GoldMine Enterprise Edition GMEE (Dot.Net - SQL or Oracle) Total New product that is made to intragrate with other systems - Remote Client - Web Based - Live Dashboards and much more!! |
| Help Desk Solutions |
Click on Links Below to Connect |
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HEAT Service & Support - Base Product with Web Based call logging - Busines Rules - 90% Customizable product |
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iHEAT - Web enable HEAT Options |
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HEAT Plus Knowledge (HPK) Knowledge Base add-on for HEAT |
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HEAT Self Service - Web Portal for HEAT Clients to open tickets and/or Track exicting tickets |
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| Asset Control |
Centennial Sam Suite - Full Asset Control - Full software control. This can be a "Stand Alone" product of fully intergrates with either HEAT or FrontRange ITSM |
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Click on Links Below to Connect |
| VoIP Soloutions |
Voice Over IP Phone Solutions |
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FrontRange IPCM - VoIP SIP Based System that sits on a Windows Platform |
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IPCM - A full "Call Center" or just a Standard "Office Phone System" or any combination needed. This system was made from the ground up to totally connect and intergrate with FrontRange Products. Full repporting - Built in Web Controls - Multiable Offices with ease and tracking of all calls, plus much much more! |
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TrixBox VoIP (Asterisk Based) - A full turn key phone system that is a FULL phone system for an office of 10 people up to 200 people. Remote Users - Call Center - Works with Outlook - Full Reporting - Built in
Web Controls - Multiable Offices with ease - Many Great Features!! |
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Click on Links Below to Connect |
| ITIL Solutions |
FrontRange IT Service Management (ITSM) - ITIL Based solution that is "Stand Alone" or can connect into HEAT. Fully developed with Pink Elephant ITIL Consultants from the Ground UP! |
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Incendent - Change - Problem - Configuration - Inventory - Release - Available -- Etc. |
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