Key Benefits

New Intuitive Interface!

• Highly intuitive
• Easy navigation
• Standards-based
• Get to functionality and data quickly
• Gain a big-picture view of activities and sales
• Automate routine, repetitive tasks
• Focus on customer relationships
• Choose from multiple remote access and integration options
• Proactively manage opportunities and customers’ needs

Features

• A robust set of field-proven customer relationship management (CRM) tools that take you beyond simply automating sales information
• Company-wide visibility — Instantly access an overall company view of customer relationship and contact information, including complete histories, sales, and calls
   
• Workflow enhancements, Contact Search Center — Within GoldMine Corporate you can streamline multiple-step processes-without having to move customer contact records
• Automation — Automate database administration and mass mailings. Easily generate targeted, personalized email, letters and faxes from a central location.
   
• Team-based collaboration — Share critical information across teams or the organization, inside and outside your office
• 
  Business intelligence — Access business intelligence tools by integrating Microsoft Reporting Services, enabling you to analyze your data and schedule reports to automatically email to users
   
• Reporting and analysis management — Analyze your leads, sales, and marketing. Create, manage, preview and generate reports from a central area.
• Microsoft Reporting Services integration — Leverage functionality within Microsoft SQL
• GoldMine+Browser — View information from external sources, such as databases, back-office systems, and websites
• Pluggable Active X/HTML Containers — Use this seamless development tool to integrate applications such as SoftPhone
• Remote data access — Web access via iGoldMine™ or iGoldMine Plus™
• Synchronization — Automate synchronization via GoldSync®
• Integration with Microsoft® Outlook® and Exchange — Enable GoldMine and Outlook users to share contacts, email, calendaring and scheduling
• 
  Advanced capabilities for CRM — add advanced functionality with initial deployment or when you are ready, with valuable extensions such as FrontRange Voice IP Contact Center, GoldMine IP Voice Suite (VoIP)
• Integration with industry-leading HEAT Service & Support — Combine GoldMine and HEAT to gain a complete view of relationships and all interactions with contacts, including customer service and IT help desk issues

 

Key Benefits

• Deliver current information faster and easier
• Proactively manage your contact database
• Enjoy field-specific, bi-directional synchronization
• Simplify team communication

Features

• Fits the shape of your organization - Choose the connection methods that work best for your business: including TI, Frame Relay, Internet Email, modem pools, or IP-to-IP options.
• Complete control - Distribute information to GoldMine users and sites using filters to control the content sent to each location or representative, thereby eliminating possible territory conflicts. Determine when, what, and how information is synchronized with automated “agent” functions.
• Up and running in minutes - The GoldSync installer makes deploying GoldMine for a large number of remote users a breeze.
• Protect your information assets - The three levels of synchronization security include serial number, site ID, and optional user password validation.
• A comfortable, cost-effective environment - The GoldSync Administration center offers a familiar Microsoft Windows/Internet Explorer-style interface for standardized setup and management of remote GoldMine users and sites.

Key Benefits

• Reduce costs and increase efficiency with centralized administration.
• Access real time data from one centralized database that eliminates informational delays, informational loses and synchronization headaches.
• No synchronization required
• Leverage existing infrastructure and maximize investments for faster ROI.
• iGoldMine gives remote staff real-time access to GoldMine and Microsoft® Word® via the internet and iGoldMine Plus™ publishes an additional 29 applications via the internet.

Features

• Full access to contacts and features - Provide full access to valuable GoldMine information to your entire team. They can view contacts and calendars, communicate via email, and use automated processes and other GoldMine features.
• Real time access - Replace synchronization with live, remote access to information.
• Flexible connection options - Connect over a local LAN, the Internet or other network connection.
• Added security - Access the full functionality of GoldMine Corporate Edition with added security by eliminating the need to have locally stored information. All transmissions are fully encrypted for worry-free remote access to critical corporate data.
• Support for distributed teams - Easily deliver new GoldMine applications to distributed teams
• Leverages existing infrastructures - Use existing desktop hardware and software without making upgrades.
• Quick rollout - Implement with ease by allowing remote users to get up and running quickly with just a URL. No client installation required.
• Central administration - Administer one centralized database from one location. Also, rapidly configure and deliver with the complete control of a central IT department.

Key Benefits

• Increase communication and productivity across the enterprise
• Tap into your GoldMine contact records for emailing in Outlook
• Instantly view a complete email history for contacts

Features

• Powerful email collaboration - Access all your GoldMine contact information when you use Microsoft Outlook.
• Seamless integration - Easily open GoldMine Integration Services for Microsoft Outlook in your Outlook interface.
• Automatic linking - Connect every email message sent and received in Outlook with the appropriate GoldMine contact record for a complete history of communication with contacts.
• Address Book integration - Access GoldMine contacts via the Outlook Address Book.

Key Benefits

• Scheduling appointments between GoldMine & Exchange users is simple and transparent. Easily plan meetings and events with GoldMine and Outlook users
• Synchronize contact information  automatically

Features

• Calendar synching - Allow Exchange users to schedule meetings with GoldMine users. Meetings automatically appear on the GoldMine user’s calendar, without ever opening GoldMine. Or, schedule an activity in GoldMine, include an Exchange user, and the activity automatically syncs to Exchange.
• Availability checking - Check a user’s availability on his or her GoldMine calendar from within the Exchange scheduling tool in Microsoft Outlook to easily plan meetings and events with GoldMine and Exchange users.
• Open access to contact information - Synchronize GoldMine contact information to a public contacts folder in Exchange to allow Exchange users to see GoldMine contact information.
• Public calendar sharing - Send information from an Exchange public calendar to a GoldMine user’s calendar to keep everyone in the loop.
• Versatile GoldMine access - Access GoldMine contacts, whether you are using GoldMine Corporate Edition or Outlook via an Exchange Server.
• Automatic data transfer - Transfer data automatically without user intervention with the server-based synchronization process. Users do not need further training to be able to share their data, regardless of their application of choice.

Key Benefits

• Save time by only entering data once
• Reduce errors
• Maintain consistent contact data
• Gain access to order entry 
• Schedule follow-ups in GoldMine based on data in QuickBooks

Features

• View critical accounting data that can affect a sale - GoldMine Plus Accounting displays your contact's credit limit, balance and terms, putting critical data at your fingertips that will help you to close a deal. 
• Avoid inconsistent customer data between the sales and accounting programs - Simply select the correct data and GoldMine Plus Accounting will update both systems: eliminating the need for double entry, reducing inconsistencies, and saving time. 
• Stay on top of your credit controls and improve your AR processes - Collect money faster and put your revenue where it should be: in the bank. 

Availability
This product is not available in all regions. Please check with your FrontRange representative or partner for availability in your region.